Dear Eric,

Thank you. You certainly have been a God send. I've been fighting with Citimortgage for the past two years to bring my mortgage current. And it wasn't until you "joined the fight" did we start to make headways.

I remember when I signed on with you how you emphasized that you could not guarantee that this process would come out in my favor, but you would give a good fight and you certainly have.

I appreciate the weekly check-ins and updates. To think that I could have lost my house because someone at Citimortgage mis-read my financial paperwork is frightening.

I did not have the time or emotional stamina to pursue this matter on the phone with Citimortgage. Every time I got off the phone with them I was emotionally drained; add to that all the other issues that led to my falling behind, I just could not have done this myself.

As I told you on the phone, had it not been that my son-in-law's friend referred me to you, I would probably have seen your add and ignored it. There are so many agencies saying that they'll help you, but they do one of two things - take your money and do very little to nothing for you or gather information that they can report to your mortgage company to help them collect their debt from you.

This letter is written to first say thank you and to let anyone who sees your add know that you are for real. Real help for the consumer, not the mortgage companies. Again, thank you so much.
D. Mulrain, New York